Bulletproof InfoTech had the pleasure of working with DELL and Microsoft to help capture how our three organizations working together will provide value to the small business market here in Alberta. Working with Bulletproof out of our Calgary or Red Deer locations will provide value, knowledge and the expertise needed to help your small business win in today’s new business market.

Jeff Anderson
In the last decade we’ve seen a real change in small business, where IT has gone from being a convenient tool, to being an absolute necessity.

Narrator
Jeff Anderson is the president of Bulletproof Infotech. With offices in Calgary and Red Deer the company provides managed information technology services to small and mid-sized businesses in central and southern Alberta.

Jeff Anderson
We see our role as insuring that our clients are getting the most from their information technology. That they are functioning at maximum productivity, all the time.

Stuart Crawford
Our client relationship is much more than your traditional vendor-client relationship. We really want to partner with our clients, become part of – part of their team.

Rene Sloos
We actually make a point in trying to learn about what is it that they do, how are they successful and how does information technology help them to become successful.

Stuart Crawford
So if we can understand how small business operates and have a successful small business ourselves, we can make those recommendations to other small businesses because we have tried, tested and proven ourselves how we do things and then we can pass along that knowledge to others.

Narrator
Through that knowledge and understanding Bulletproof has developed a set of core services and products to meet their clients’ needs. The key, standardized solutions across their entire client base.

Rene Sloos
If you walk into one of our networks, they all look very, very similar because we made a point in setting them up the same way.

Jeff Anderson
We have rigidly documented best practices that we use across all of our client base to ensure that everybody’s getting the same standard of service.

Stuart Crawford
Having a narrow solution stack allows us to become experts.

Narrator
But how do they determine which products and services to offer?

Jeff Anderson
When we add a vendor or a product to our solution stack, we actually look to ensure that it’s quote, unquote, bullet proof. That’s our internal litmus test.

Narrator
That’s why Dell and Microsoft are at the top of Bulletproof’s preferred vendor list.

Stuart Crawford
Having a focus on core products such as Dell servers, Dell laptops, Microsoft Office, small business server, really allows us to go to market, help pinpoint particular customer pain points and then solve those with proven solutions

Rene Sloos
For me the biggest benefit of using Dell computers is that they come pre-configured. So you use a web tool, you configure it online it arrives on your doorstep pre-configured and you’re ready to go. So you don’t have to put it together yourself. You can just get started right away.

Jeff Anderson
On the support side, we just find things like their next-day-onsite service, in terms of getting parts they nail it every time. We get the part the next day. That’s crucial.

Narrator
A solid set of core solutions, together with strategic vendor partnerships are the building blocks for Bulletproof’s future success.

Rene Sloos
there are just a handful of vendors that we have very tight relationships with, Microsoft being one of them, Dell being another one. And I think that they will be an integral success of our business.

Jeff Anderson
Dell and Microsoft really put their money where their mouth is, I guess in a sense. They truly engage with us. They want to know how they can help. They give us the tools and the resources and what we need to become successful.

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